Last updated 22.09.2026
Your rights as a patient
This page presents the main rights you have as part of your care at the LNS. You will also find practical information and the steps to follow if you wish to exercise any of these rights or obtain further information.
Our aim is to provide you with clear information and to contribute to a relationship of trust based on respect, transparency and the quality of the services we provide.
The Law of 24 July 2014
In Luxembourg, patients’ rights are governed by the Law of 24 July 2014 on the rights and obligations of patients. It applies to relationships between patients and healthcare providers.
Legal reference (official text):
Law of 24 July 2014 on the rights and obligations of patients, published in Mémorial A No. 114 of 30 July 2014:
Protection of personal data
As a patient, you may exercise your rights under Chapter III of the General Data Protection Regulation (GDPR) by contacting our Data Protection Officer (DPO).
For more information on how to exercise these rights, please consult our Data Protection Information Notices.
Submit feedback or a complaint
At the LNS, your feedback, suggestions and complaints help us continuously improve our services. By sharing your experience, you help strengthen the quality of our services and enable us to provide patients with the best possible care.
National Health Information and Mediation Service
The National Health Information and Mediation Service, established under the Ministry of Health and Social Security, acts as an information and legal-access centre as well as a mediation centre. For more information, please visit the website.
