Last updated 15.09.2026
Healthcare Professionals FAQ.
Do you have a question? This FAQ provides answers to the most frequently asked questions from healthcare professionals.
List of questions and answers
Change of contact details
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How can I inform LNS of a change of address or contact details?To notify us of a change of address or contact details, please complete the contact form available here and select “Change of contact details” as the subject.
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To notify us of a change of address or contact details, please complete the contact form available here and select “Change of healthcare professional contact details” as the subject.
Complaints and Feedback
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How can I provide feedback or submit a complaint?
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We attach great importance to your feedback, whether positive or relating to dissatisfaction. If you would like to share a comment or suggestion, or submit a complaint, please consult our Complaints and Feedback , where you will find all the information needed to submit your request.
Genetic consultation and testing
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How should my patients prepare for their consultation at the LNS?
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Please ask them to bring copies of relevant medical documents (for example: hospital discharge letter, histopathology reports, developmental assessments for children).
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I have not received my patient’s genetic test results. What should I do?
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If the test was initiated by a physician outside the LNS, please contact our secretariat by email at ncg-clingen@lns.etat.lu or by telephone at (+352) 28 100 549.ncg-clingen@lns.etat.lu
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I have received my patients’ test results and would like to discuss them. Who should I contact at the laboratory?
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Please contact our secretariat by email at ncg-clingen@lns.etat.lu or by telephone at (+352) 28 100 549.ncg-clingen@lns.etat.lu
Non-invasive prenatal testing (NIPT)
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What are the sampling requirements for the NIPT test?
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The NIPT test request form, as well as the sampling and storage protocol, are available in the Analysis Catalogue.
To order Streck tubes, please complete the order form available here, then send it to the LNS Supply Department at:
Use 1 STRECK tube

Fill the tube

Invert the tube 10 times

Transport: T° et duration
May be kept at ambient temperature for a maximum period of 72 hours
Sample reception: Monday to Friday
Required documents:
- Prescription
- Consent form completed and signed by both the prescribing physician and the patient
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As a healthcare professional, who can I contact if I have questions about NIPT?
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For any questions regarding the NIPT, you can contact the Constitutional Cytogenetics Team at the National Centre of Genetics.
- Tel.: (+352) 28 100 549 (Monday to Friday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
- Email : ncg-cytogen@lns.etat.lu
Order supplies
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How can I order sampling materials from the LNS?
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You can order sampling materials from LNS only for analyses performed at the LNS. To place an order, please complete the order form and send it to the following email address: LNSMagasin@lns.etat.lu. If you have any questions, please do not hesitate to contact our Central Stock Team at (+352) 28 100 277.
Recruitment
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How can I apply for a position at the LNS?
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We invite you to apply for our job opportunities via our page. To apply, you will be asked to provide an up-to-date CV, a cover letter and, where applicable, a licence to practise (for ATM staff and laboratory technicians only).
Please note that only applications submitted via the Our Vacancies page will be considered. Applications submitted through any other channel (contact form, email or other) will not be processed.
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How does the LNS recruitment process work?
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The LNS is an equal opportunities employer. It promotes a multicultural working environment that values gender equality, teamwork and respect for diversity. Qualified applicants are considered without distinction as to colour, age, sex, religion, disability, national or ethnic origin, or social status.
Recruitment process: stages of your application
Here is what will happen after you submit your application for a specific position:
- Acknowledgement of receipt: You will receive an automatic confirmation as soon as your application has been submitted.
- Application review: Our team will review your application against the requirements of the position and the skills sought.
- Shortlisting: Only shortlisted candidates will be contacted within 6 weeks. If you have not heard from us after this period, this means that your application has not been selected for this position. You will, however, be welcome to apply for other opportunities in the future.
- Interviews: If your profile is shortlisted, an initial interview will be arranged according to your availability. During this interview, we will explain the recruitment process and the different stages to come in more detail.
- Final decision:
- If your application is successful: You will be contacted by phone and email to confirm our decision, followed by a job offer.
- If your application is unsuccessful: You will be informed as soon as possible by phone or email.
- Hiring: If you accept our job offer, you will need to provide the required administrative documents, including copies of your diplomas, employment certificates, authorisation to practise in Luxembourg where applicable, and criminal record certificates (Bulletin No. 3, as well as Bulletin No. 4 for driving positions). Once these documents have been verified, we will prepare your employment contract, which must be signed no later than the day before you start work.
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What types of positions are available at the LNS?
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We offer positions in diagnostics, research, technical support, administration and more. Visit our Vacancies page to view current opportunities.
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Do I need a licence to practise to work at the LNS?
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For certain regulated professions, you must hold a licence to practise issued by the Luxembourg authorities. This procedure ensures that you meet the legal requirements specific to your profession. For more details, please consult the dedicated page on the website of the Ministry of Health and Social Security.
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What is the working language of the laboratory?
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The LNS is a multicultural environment with 26 nationalities. Our main working languages are French and English, but you will also commonly hear Luxembourg’s two other official languages: Luxembourgish and German.
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How can I learn more about the LNS culture?
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You can find out more about life at the LNS by following us on LinkedIn and Instagram !
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Does the LNS offer internship opportunities?
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Yes, we regularly offer internship opportunities in a range of fields. These experiences allow students and young professionals to discover our working environment, acquire practical skills and contribute to our projects. To see available opportunities, consult the Vacancies page.
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What is the LNS commitment to the GDPR in the recruitment process?
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We process all personal data collected during recruitment in accordance with the General Data Protection Regulation (GDPR), ensuring the confidentiality and protection of your information. For more information, please consult our Data Protection Information Notices.